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During a quality review meeting in PRINCE2, it is critical that any agreed actions for identified defects are recorded. This ensures that there is clarity on what is to be done, by whom, and by when, to address these defects.Reference: PRINCE2 Foundation Training Manual; PRINCE2 2017 Foundation handbook.

The statement that the quality review technique defines the quality responsibilities of the project team is false. The quality review technique in PRINCE2 primarily focuses on checking the product's fitness for purpose, involving key parties to gain wider acceptance, and providing a baseline to manage future changes, but does not specifically define the quality responsibilities of the team.Reference: PRINCE2 Foundation Training Manual; PRINCE2 2017 Foundation handbook.

The 'Controlling a Stage' process in PRINCE2 is used to manage and control each 'delivery stage' of a project. This process focuses on the day-to-day management of the project stages, ensuring that the project remains within its agreed tolerances and effectively addressing issues as they arise.Reference: PRINCE2 Foundation Manual

In support of the 'manage by exception' principle, the Project Plan in PRINCE2 documents the project's tolerances for key variables such as cost, time, quality, scope, risk, and benefit. These tolerances define the limits within which the Project Manager can operate without needing to escalate decisions to the Project Board, facilitating efficient decision-making and control at each level of project management.Reference: PRINCE2 Foundation Manual

A fundamental assumption in the PRINCE2 framework regarding the customer/supplier environment is that the customer will specify the desired result. This assumption underlines the relationship where the customer defines what they want to achieve from the project, and the supplier provides the resources and expertise to deliver the project's outputs that meet these specifications.Reference: PRINCE2 Foundation Manual

The purpose of the 'Directing a Project' process in PRINCE2 is to enable the project board to be accountable for the project's success by making key decisions and exercising overall control while delegating the day-to-day management of the project to the project manager. This includes the authority to initiate and close the project, deliver stage boundaries, and be updated on project progress.Reference: = PRINCE2 7 Foundation handbook and online resources

In PRINCE2, stakeholders of a project are defined as all individuals or groups that are either involved in, affected by, or can affect the project's outcomes. This broad definition ensures that the project management considers all relevant perspectives and interests, which can impact the project's success.Reference: = PRINCE2 7 Foundation handbook and online resources

Undertaking quality reviews is a part of quality control within the PRINCE2 methodology. Quality control involves checking products against requirements and standards through activities like reviews, tests, and evaluations to ensure they meet the expected quality levels.Reference: PRINCE2 Foundation Training Manual; PRINCE2 2017 Foundation handbook.

Producing quality records is a key part of quality control in PRINCE2. These records provide documented evidence that quality activities have been planned and executed according to the project's quality requirements, helping to ensure transparency and accountability in the quality management process.Reference: PRINCE2 Foundation Training Manual; PRINCE2 2017 Foundation handbook.

In PRINCE2, customer's quality expectations (CQEs) are a high-level statement of what the customer expects from the project and are often expressed in broad terms. They are not necessarily measurable on their own but provide a sense of general quality requirements. In contrast, acceptance criteria are specific and precise; they form the list of conditions that a project product must meet to be accepted by key stakeholders. Therefore, statement 1 is false, and statement 2 correctly describes the customer's quality expectations.Reference: PRINCE2 7 Foundation handbook and official documents.